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Description:

Equip a Computer for Personal Web Videoconferencing includes the following:

  • Gather information about user and equipment needed
  • Provide a webcam and.or install require videoconferencing software
  • Validate user's network and computer restrictions

How to Submit a Request:

 Call or email ITS Help Desk.

Turnaround Time:

 ITS Help Desk will typically respond to the request within 1-2 business days.  Installation time to equip may depend on equipment availability and restrictions.

Required User Input:

  • User's Name and  Contact
  • Department and Location
  • Date and Time when video conference is scheduled
  • Computer information and equipment needed

Prerequisites or Restrictions:

 Area Head authorization may be required.

Service Contact

ITS Help Desk

Phone: 718-951-4357 option 1

Email: helpdesk@brooklyn.cuny.edu

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