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Description:

Maintain and Publish the Campus Phone Directory includes the following:

  • Collect and validate what information must be updated
  • Process requests for adding/updating contact information to BC Directory

Note: Directory entries are restricted to Faculty and full time staff. Entries for part time staff must be authorized by a supervisor or Dept head.

How to Submit a Request:

Call, fax Directory Correction page (found in back of BC Directory), or email ITS Telecom Group.

Turnaround Time:

ITS Telecomm will typically respond to the request within 1-2 business days.  However, resolution time for this service may typically take at minimum 3 business days. 

Required User Input:

Depending on request type, one or all information is required:

  • Full name
  • Department
  • Description of what information must be updated

Prerequisites or Restrictions:

Requests to update information about an office or department entry require area head authorization.

 

Service Contact

ITS Telecomm Group

Heneith Samuel or Ka Lam Chan

Phone: 718-951-5533 or 718-951-4357 option 5

Fax: 718-951-4690

Email: HSamuel@brooklyn.cuny.edu or KLChan@brooklyn.cuny.edu

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