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Description:

Support personal voicemail includes assisting users with the setup, configuration, and use of their telephone voice mail functions.

How to Submit a Request:

Call or email ITS Telecom Group.

Turnaround Time:

ITS Telecom will typically respond to the issue within 1-2 business days

Required User Input:

  • User names and/or phone numbers
  • Department
  • Requester's contact information

Prerequisites or Restrictions:

NA

Service Contact

ITS Telecomm Group

Heneith Samuel or Ka Lam Chan

Phone: 718-951-5533 or 718-951-4357 option 5

Fax: 718-951-4690

Email: HSamuel@brooklyn.cuny.edu or KLChan@brooklyn.cuny.edu

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