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Description:

Manage Free Printing Services includes the following:

  • Install, troubleshoot Lab printer systems and infrastructure
  • Manage user access.
  • Manage quotas.

How to Submit a Request:

Printing services are available in ITS Web Lab facility, the Library, the Library Cafe, and the Learning Center.

Turnaround Time:

  • During regular business hours, ITS Web Lab addresses support requests on an immediate basis.  ITS seeks to resolve 90% of all issues within 2 business days.
  • During extended support hours (evenings and weekends), ITS provides phone support on an immediate basis, but non-emergency on-site activities may be deferred to the next business day.

Required User Input:

User's EMPL ID

Prerequisites or Restrictions:

Must be a registered BC student.

Service Contact

ITS Web Lab

Phone: 718-951-5787

Email: itslabmanager@brooklyn.cuny.edu

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