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Brooklyn College Zoom accounts are no longer activate as of January 1, 2021. Please activate your CUNY Zoom account to continue using Zoom.


I did not receive the CUNY Zoom


activation email?

When you first sign in to your CUNY Zoom account, you may be prompted to confirm your email address (see below). The email address displayed is also your CUNY Login ( and automatically forwards to your "preferred" email address as listed in CUNYfirst. It can take up to an hour to receive the activation email, so please be patient. If you do not receive the activation, take a moment to verify or change your preferred email address in CUNYfirst. If you change your preferred email address, go to to resend the activation email. 


If you verified your preferred email, tried a second Zoom activation, and still do not receive the activation email, change your CUNYfirst password to re-synchronize your account. If none of these step work, contact the helpdesk at 718.951.4357 or

How do I sign in to CUNY Zoom?