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My class is not listed in Blackboard. What should I do?
Please contact your professor, as it is possible that they need to activate the class. If the class is active, please submit a Blackboard support request and we will resolve the issue as soon as possible.

I do not have a CUNYfirst EMPLID or I cannot login to Blackboard?
Activate your CUNYfirst account. If you are unable to activate your account, please contact the Brooklyn College Network Support Group at 718-677-6180 (M-F, 9-5) for assistance.

I forgot my CUNYfirst password.

Complete the CUNYfirst password reset form.

I need technical assistance with using Blackboard?
Visit the service desk at the Library Cafe (lower level, Whitehead Hall) or Library New Media Center (2nd floor, Library).

For more information, please review the following documents:
Blackboard 9.1 FAQ (pdf)
Blackboard Student Manual (pdf)