Description:
Install and Support Licensed Software includes the following:
- Maintain inventory of CUNY-wide and BC licensed software applications
- Determine needs and compatibility in response to user requests for software
- Provide advice/assistance for licensed software purchases
- Provide copies and software keys to authorized users
- As needed, install, test and support software for users
How to Submit a Request:
Call or email ITS Help Desk.
Turnaround Time:
ITS Help Desk will typically respond to licensed software inquires within 1 business day. Delivery of copied software on disk will typically take 3 business days (if user prefers to install on their own).
- User contact and department
- Software requested
- Location of where the disk is going (if user prefers to install on their own)
- Number of licenses and disks
- What this software is used for (i.e. individual, office,classes)
Prerequisites or Restrictions:
ITS provides and supports a core suite of standard software applications for computers on campus. These typically include: Operating Systems for PC's and MAC's, malware/virus protection tools, Microsoft Office, Adobe Acrobat Pro, and various other types of graphics software. Other software may be purchased by users or departments, or may be proposed for acquisition in the annual Student Technology Fee budget. A complete inventory of BC/CUNY licensed sofwtare tols software tools can be dound found on the IT tab in the college's WebCentral portal.
