Description:
Off-campus access to Library databases and electronic Journals must be processed through a tool called EZ-proxy. This is because the publishers want to be sure that only BC faculty and students are using the resources they are renting to the college. EZ-proxy access is available to anyone with an active BC email account. EZProxy is not necessary when using computers connected to the college wired network.
How to Submit a Request:
- For access to EZ-Proxy support, contact ITS Network Group.
Turnaround Time:
Library staff are available for initial troubleshoot of basic EZ-Proxy access issues located in Library office.
If user is having issues accessing the Library network, provide ITS Network Support Services the following information:
- User Login information to check if correct one is used or if user has been locked out of their account
- Specific error message(s) user is receiving
- Computer IP address
If user is having issues accessing particular database/article/journal or entire site provide specific name of the database, article, journal or entire site.
Prerequisites or Restrictions:
Student: Must be an active studenta registered student in order to obtain a BC email account.
