Escalate CUNYfirst system issues/outages to CUNY includes the following: Contact CUNY CIS representative in person and create CRM ticket to escalate to CUNY CIS.
How to Submit a Request:
Call, email, or visit the BC Enrollment Services Center (ESC)
Turnaround Time:
NA
Required User Input:
Contact information, EMPL ID
Description of the issue
Screenshot of error messages or proof of access issues (if applicable)
