Below is a list of the technology tools available at CUNY and Brooklyn College. Keep in mind that Blackboard is the primary online learning platform at CUNY, but you can explore the other supported tools, as needed, to enhance instruction. Be sure to review CUNY's comprehensive FAQ for accessing and using CUNY technology for remote instruction.
Select a Tool to Learn More
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* View a comparison chart of all the tools.
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Many of the tools below require signing-in with your CUNY Login credentials. Your CUNY Login is based on your CUNYfirst username and typically follows the following format: username: firstname.lastname##@login.cuny.edu (thenumbers are usually the last two digits of your EMPLID) |
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Technical Questions 718.951.4357 / helpdesk@brooklyn.cuny.edu BC Email/Network Account Application Blackboard Questions 718.951.4634 / aitsupport@brooklyn.cuny.edu 646.664.2024 After Hours Support (8pm-8am and weekends) Pedagogical Questions Center for Teaching and Learning You can also Schedule a Consultation for Remote Instruction (scheduled within 48 hours) |
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BlackboardBlackboard is CUNY’s primary learning management system and is fully-supported by CUNY and Brooklyn College Academic Information Technology. How do I access Blackboard?Go to bbhosted.cuny.edu and sign in using your CUNY Login credentials. Benefits
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Getting Started Resources
How can I protect my Blackboard Collaborate session from uninvited guests (Zoombombing)?It is recommended that you do not send the direct link to your Blackboard sessions to your students. Anyone with the “guest link” that Blackboard generates can access your session. Instead, create a dedicated content area for your Blackboard Collaborate sessions where students can find all your Collaborate class sessions. See: Adding Collaborate Ultra As A Permanent Space. Where do I go for help?Contact AIT at aitsupport@brooklyn.cuny.edu or call 718-951-4634 |
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ZoomZoom is a video conferencing platform licensed by CUNY for all active faculty and students. How do I access Zoom?Go to cuny.zoom.us and sign in using your CUNY Login credentials. If you are using the Zoom desktop or mobile app, review the detailed instructions for using the SSO option.
How can I use this in my class?
Getting Started Resources
Can I take attendance in Zoom?The best approach for tracking attendance would be to require meeting registration so you have everyone’s full name. After the meeting, you can download the participant list from the usage reports. To access: log into your Zoom web portal and navigate to the “Reports” tab. From the available reports, select “Usage,” click on the participant count of the meeting you want to review. You can export this list to a spreadsheet. How can I protect my class from Zoombombing?Zoombombing is when uninvited users join a Zoom meeting with the intention of disrupting your class and possibly sharing disturbing images or violent messages. Please follow CUNY's Zoom Security Protocol when using Zoom. In summary, always set a meeting password, do not share your personal Zoom Meeting for your class, and use the waiting room option. Additional Resources:
Where do I go for help?Contact the ITS helpdesk at: helpdesk@brooklyn.cuny.edu or 718-951-4357 to request a Zoom account and for access problems. If your conference is not working properly, check the Zoom status page. |
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Microsoft Office 365Office 365 is Microsoft's entire office suite online. You can download all of the office free of charge on up to five devices, including desktops and laptops, tablets, and smart phones. This includes widely used Microsoft applications, such as Word, Excel, PowerPoint, OneDrive, Outlook, and Skype for Business How do I access Office 365?Go to office.com and login using your CUNY Login credentials. Benefits
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How can I use this in my class?
Getting Started Resources
What happens to my Office 365 and Dropbox account if I leave CUNY?If you are using PowerPoint, Word, Excel, etc. to create and share your course materials or using OneDrive or Dropbox, the software licensing and storage is linked to your CUNY credentials. The license will expire a short period after your CUNY Login is deactivated. There is at least a 30-day grace period to back-up materials, but CUNY IT admins can restore backups, if needed. Where do I go for help?Contact AIT at aitsupport@brooklyn.cuny.edu for assistance and training using Office tools Contact the ITS helpdesk at: helpdesk@brooklyn.cuny.edu or 718-951-4357 for access problems. |
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Microsoft TeamsTeams is a group collaboration platform built on top of Microsoft Office 365. How do I access Teams?Go to office.com or teams.microsoft.com and login using your CUNY Login credentials. Benefits
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How can I use this in my class?
Why can't I schedule a future meeting in Teams? Due to limitations in our CUNY Office 365 environments, you cannot schedule future meetings. All meetings must be started on-demand. The best workaround is to simply start an on-demand meeting in the Team at the planned meeting time. Attendees just need to enter the Team to join the meeting--no link needed. Getting Started Resources |
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DropboxDropbox is a cloud storage service enabling easy online backup, file sharing and document collaboration. Files you store in your Dropbox can be accessed online and look like regular files on your computer. Files stored in your Dropbox are accessible from anywhere you have Internet access, including mobile devices. You can easily share files in Dropbox with students regardless of file size. How do I access my CUNY Dropbox?Go to dropbox.cuny.edu and login using your CUNY Login credentials. You can choose to install Dropbox on your computer and mobile device. Benefits
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How can I use this in my class?
Getting Started Resources
Where do I go for help?Contact the ITS helpdesk at: helpdesk@brooklyn.cuny.edu or 718-951-4357. |
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Recording Your PowerPoint LectureA simple way to record your lecture with video and voice-over narration is to use the Record a Slide Show feature in PowerPoint 2016 or later. This is an easy way to simulate some of your classroom experience without the need for expensive recording equipment or special screen capturing software. How can I get the latest version of PowerPoint?Go to office.com and login using your CUNY Login credentials. You will see an option to "Install Office". You have free access to the Office 365 suite from CUNY. See below for details on Office 365. Benefits
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How can I use this in my class?
Getting Started Resources |
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Adobe Creative CloudAdobe's free student access to Creative Cloud ended July 6, 2020; CUNY is currently negotiating a new CUNY-wide Creative License for students and staff. In the interim, students no longer have free access to Creative Cloud applications and Brooklyn College has a VERY limited number of licenses available for full-time staff upon request. Where do I go to request a staff license or to get help?Contact the ITS helpdesk at: helpdesk@brooklyn.cuny.edu or 718-951-4357. | ||
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CUNY Academic CommonsThe CUNY Academic Commons is a WordPress platform customized for CUNY instructors and students. You can host your course on the platform using only a “Group”. Groups have a simple setup process and allow instructors to store course materials in the group library, host discussions in the forum, and email students. How do I access the CUNY Academic Commons?Go to: commons.gc.cuny.edu and register for a new account (if you don't already have an account). Getting Started ResourcesWhere do I go for help?Contact AIT at aitsupport@brooklyn.cuny.edu or call 718-951-5242 * Thank you to the CUNY Graduate Center for this wonderful service |
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BC WebCentralWebCentral is Brooklyn College internal web portal with links to internal college news, forms, web applications and other online services. How do I access WebCentral?Go to portal.brooklyn.edu and login using your WebCentral login credentials. Note: Your WebCentral account is separate from your CUNY Login and you need to create your own WebCentral account. How can I use this in my class?Although WebCentral is not an instructional platform, it includes key support tools:
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How can I use this in my class?
Where do I go for help?Contact the ITS helpdesk at: helpdesk@brooklyn.cuny.edu or 718-951-4357. |