Working in multiple locations introduces some technical challenges. Here are a few common questions and recommendations:
Here are two solutions available to CUNY employees for keeping files synchronized across office and home computers:
If you're working on your home desktop computer, be sure to save your files to a portable USB drive or use one of the cloud storage options above (recommended). Once your files are saved to the cloud, you can view or download them from the respective cloud service website: Dropbox (https://cuny.dropbox.com), OneDrive (https://office.com).
If you have an active wired network port available in your office or classroom, you can connect your laptop using a standard ethernet cable. If the network port is active, you will be prompted to log in using your Brooklyn College email address and password. If the network port is not active, contact ITS at 718-951-4357 for assistance.
You can sign in to BC-WiFi using your Brooklyn College Email ID and password. Connection instructions are on the BC-WiFi page. Contact ITS at 718-951-4357 for assistance.
External webcams are available to college staff upon request. Most webcams can be connected to your college desktop computer via the front or rear USB port. An adapter might be required to connect a webcam to a specialized device (without a traditional USB port). Contact ITS at 718-951-4357 for assistance.
Although it's possible to stream your in-class lecture to remote students via Zoom or Blackboard, remote students will likely have a less engaging experience due to the low quality of standard webcams and integrated microphones. If you are interested in dual-mode instruction, the college is working on dedicated HyFlex classrooms with high-quality video cameras and microphones. To learn more about HyFlex classrooms, contact the Center for Teaching and Learning.
You will need your CUNY Login to access all of the CUNY cloud services. Keep in mind that if you change your CUNY Login password on one device, you will be signed out at other locations.
Your CUNY Login is based on your CUNYfirst username and typically follows the following format:
username: firstname.lastname##@login.cuny.edu (the numbers are usually the last two digits of your EMPLID)
password: your CUNYfirst password
You can change your CUNY Login password from the "Login" link on cuny.edu.
Technical Questions 718.951.4357 / helpdesk@brooklyn.cuny.edu BC Email/Network Account Application Blackboard Questions 718.951.4634 / aitsupport@brooklyn.cuny.edu 646.664.2024 After Hours Support (8pm-8am and weekends) Instructional Questions and HyFlex Inquiries |