Description:
Provide Telecom Support for Employee Relocations includes the following:
- Gather employee and relocation information
- Validate telephone programming restrictions in user's account
- Coordinate with employee/requester the best date and time to start the relocation process
- Create help desk ticket and assign a telephone technician
How to Submit a Request:
Call or email ITS Telecom Group.
Turnaround Time:
ITS Telecomm will typically respond to the issue within 1-2 business days. However, resolution time for this service may typically take at minimum 5 business days.
- Full name
- Department
- Room Location (moving from and to)
- Contact information of the requestor
- Employee's telephone extension
Prerequisites or Restrictions:
Area Head authorization required.
